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Our Company

We prioritize people, service excellence, and building trust in every partnership.

Powering Trust, 
Delivering Excellence

Prime Power Services has been the cornerstone of Emergency Power Supply Systems (EPSS) in the Southeast and Mid-Atlantic for more than four decades. Our reputation is built on rapid response, unparalleled expertise, and a commitment to keeping your critical operations running, no matter what.

We're not just powering facilities—we're powering trust.

In an increasingly technology-dependent world, the demand for reliable power has never been greater. Our clients, from hospitals and data centers to professional sports teams and Class A facilities, trust us with their mission-critical power applications because they know failure is not an option.

This trust isn't given; it's earned through 40+ years of unparalleled support and delivering quality, time and time again. Whether you're keeping the lights on in an operating room or ensuring your data center never skips a beat, Prime Power is here to bring power back to life.

Our expert team of EGSA-certified electrical, mechanical, and professional engineers brings more than 200 years of combined industry experience to every project, ensuring top-tier service across all aspects of power generation.

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Vision and Mission

Vision

We foster innovation and collaboration to deliver unwavering power in every industry.

Mission

We build trust through reliability, empower confidence in people, and deliver service excellence.

Values

Expertise

We solve the unsolvable, leading the industry with unparalleled engineering knowledge.

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Integrity

We deliver on our promises, without compromise, in every interaction.

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Urgency

Your critical power challenges are our mission. We act swiftly, understanding that lives depend on our solutions.

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Collaboration

We foster an environment of mutual respect, teamwork, and growth.

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Reliability

When the power is out, we're all in. Our customers trust us, and we never let them down.

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Excellence

We provide unmatched results with unwavering professionalism.

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Faith

Guided by Christian principles, we place respect for all at the center of our work.

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Founded by Roger Bisher

Founded in 1983 by industry visionary Roger Bisher, Prime Power began with a clear mission: to serve industrial, commercial, and utility markets with cutting-edge power solutions. Bisher's expertise in custom-designed emergency generator switchgear quickly established Prime Power as an industry...

Founded in 1983 by industry visionary Roger Bisher, Prime Power began with a clear mission: to serve industrial, commercial, and utility markets with cutting-edge power solutions. Bisher's expertise in custom-designed emergency generator switchgear quickly established Prime Power as an industry innovator.

Addie Mathes joins Prime Power

In 1987, Addie Mathes joined Bisher, catalyzing Prime Power's transformation from a one-man operation into an industry leader. Together, they built a team of expert engineers committed to upholding Prime Power's foundational standards of excellence.

Prime Power expands

Recognizing the need for dedicated equipment maintenance, Mathes transformed Prime Power Services in 1992. She enlisted power generation experts John Banko and Richard Knittel to serve Prime Power's growing customer base. The company's reach expanded with new offices offering service throughout...

Recognizing the need for dedicated equipment maintenance, Mathes transformed Prime Power Services in 1992. She enlisted power generation experts John Banko and Richard Knittel to serve Prime Power's growing customer base. The company's reach expanded with new offices offering service throughout the Southeast, led by industry veteran Steve Jarvis.

Adam Mathes becomes VP of Operations

In 2016, Adam Mathes, PhD, joined Prime Power's leadership team as VP of Operations after a decorated career in the U.S. Marines. He was appointed President in 2018, serving alongside Addie who continues as CEO.

Honoring our Founders

This strategic growth allowed Prime Power to offer comprehensive solutions across the emergency power industry, combining top-tier manufacturing with exceptional service. Today, we continue to honor our founders' vision, delivering reliable, innovative power solutions tailored to our clients'...

This strategic growth allowed Prime Power to offer comprehensive solutions across the emergency power industry, combining top-tier manufacturing with exceptional service. Today, we continue to honor our founders' vision, delivering reliable, innovative power solutions tailored to our clients' unique needs.

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The Prime Power Story

From its earliest days, Prime Power has understood the power of possibilities, defying the status quo, breaking through barriers and offering opportunities to anyone willing to do the work. Woman-owned in a male-dominated industry, Prime Power has built its reputation on innovation, integrity and an unwavering commitment to quality.
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Celebrating 40 Years

For more than 40 years, Prime Power has been providing superior support to our clients throughout the Southeast and Mid-Atlantic. Since our earliest days, we've stayed true to our values, creating a culture of trust, service and unwavering commitment to the customers and communities we serve.
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A 36-Year Partnership Built on Trust

Richard Knittel, Prime Power VP of Technical Services, and longterm customer Doug Watkins, manager of a Georgia LNG Plant, discuss the 36 years Prime Power has been providing EPSS support for the 24/7 mission-critical facility.

What Our Clients Say

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Prime Power's responsiveness and willingness to spend time educating me, and your consultation with Prime Power engineers regarding the maintenance of our old transfer switch was greatly appreciated. Your technical knowledge is head and shoulders above the representatives of your competition.

-Bob Vawter | Commodores Cove

Very pleased with the quality of service, response time and quality of mechanics who come out on site.

-Troy Martin