
Remote Generator Monitoring
Proactive Monitoring for Peace of Mind with Your Emergency Power System
Reliable backup power is essential for business continuity. Our cutting-edge remote generator monitoring services provide you with real-time insights into your generator's performance while proactively alerting you to potential issues before they lead to downtime.

Benefits of Remote Generator Monitoring
Generator failure can be catastrophic. Having a comprehensive strategy and plan to monitor your generator 24/7/365 significantly reduces downtime when your system indicates a problem.
Instant Alerts
Remote monitoring tracks the status of your emergency power supply system and provides instant alerts if any issues arise.

Peace of Mind
Have a sense of confidence that your system is ready for the next power outage and will work as expected when needed.

Early Issue Detection
Whenever a generator fault condition is detected, you and the Prime Power team are alerted via email and/or text. Should the condition indicate an issue, our dispatch team will respond quickly. Alerts can be sent to any number of people.

24/7 Visibility & Reporting
All customers have access to a dashboard that allows you to track your equipment in real time. We take care of all the monitoring for you, but you also have complete access to your equipment status and data. Monitored events are time- and date-stamped. We provide automated reports sent directly to you via email, when requested.

Decrease Cost of Ownership
Proactively monitoring your generator helps decrease the overall cost of ownership. This may seem contradictory. However, small problems can be fixed before they become big problems, thereby reducing major repair costs.

Remote Generator Monitoring Services
Remote generator monitoring includes two basic components: The monitoring system connected to your equipment and the user interface software platform.

Equipment Monitoring
Our expert team installs an electronic monitoring system that connects directly to your generator to monitor key activities and events. This includes fault events that could prevent your emergency power system from operating during a power outage.
Key features include:
- A variety of device solutions, from basic event monitoring to advanced data collection
- Solutions for permanently installed systems or mobile generators with GPS tracking
- Ultra-secure and reliable cellular or satellite connectivity that transports the data to our platform

User Interface Software
Our monitoring platform provides you and our service support team with instant access to the status of your equipment as well as alert notifications via email and/or text.
Key features include:
- Web-based software accessible anytime, anywhere with multi-level security access
- Real-time status including mapping and tracking
- Alerts and notifications sent via email and/or text
- Standard and custom reports, automatically sent via email daily, weekly and/or monthly