Keeping Patients Safe: Rapid Response in EPSS Equipment Failure

Prime Power Case Study

Company: Ambulatory Surgery Center

Industry: Healthcare

Location: West Central Coast, Florida

Challenge:

A 30,000-square-foot ambulatory care center experienced an unexpected generator equipment failure, necessitating the immediate deployment of a portable generator without lead time to secure estimates for generator repairs.

Solution:

Understanding the critical urgency in keeping life-saving power and equipment up and running, Prime Power immediately dispatched a senior-level, ESGC-certified technician, who generated an emergency diagnostic quote within hours of the unit's inoperable condition.

Result:

Due to our swift emergency response and rapid turnaround, Prime Power secured the generator repair contract. We successfully repaired the malfunctioning components, significantly reducing the duration for which the rental generator was required.

The fluid communications, rapid response time, and high-quality work resulted in a trusted partnership and continued work into the future.

Generator Repairs and Maintenance