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emergency power system North Carolina South Carolina

Keeping the Lights On
In North and South Carolina

Your Trusted Partner for Emergency Power

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In the Carolinas, We Know
To Expect The Unexpected 

North Carolina emergency
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Making sure the power never goes out in North and South Carolina

Whether it's hurricane season, an electrical storm or a manmade disruption to the utility supply businesses throughout the Southeast regularly find themselves vulnerable to power outages.

Prime Power Understands
What's at Stake.

Our power service technicians in the Carolinas go above and beyond to ensure you have the most reliable back-up power system available. For more than 30 years, our team has been providing unparalleled emergency power to diverse clients throughout the southeast. From hurricanes to season electrical storms, we provide regular maintenance, testing, and emergency response power services in the Carolinas to ensure the lights never go out in North or South Carolina.

We Approach Every Project With These 
Three Foundation Principles 

24-7-365 Service

We will always pick up the phone.

Emergencies don't punch a clock or take a day off, and neither do we.

We've earned our reputation as one of the best emergency power system and generator technicians in the Carolinas through a commitment to ultra-fast response times and unmatched customer service.

360 Solutions 

Our world-class team of engineers and certified field technicians pride themselves in their holistic approach to each emergency power system.

We provide emergency generator service, but we also understand the overall power ecosystem and our power services in the Carolinas can help companies find the smartest solution for their unique setup.

Build Trust 

Prime Power was built on a foundation of hard work, high morals, and great expectations.

We insist on the highest level of integrity at every step of every job.

That's just who we are and it's the #1 reason we have 95% customer retention rate.

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Over the years I have witnessed the depth of experience and expertise of Prime Power’s field technicians and engineers and am continuously impressed. From service training to maintenance to engineering problem solving, Prime Power has demonstrated that they have what it takes to maintain the most critical facilities.

-Ed Fielder
Linc Facility Services

I want to take the time to speak to the impeccable service we received once again from Prime Power Services. Starting from the dispatching of your personnel, the after hours numbers that have been made available to me to speak to someone real time, the knowledgeable technicians that responded to our issue, the inside sales teams that executed the required orders, and finally the qualified personnel to install and program our equipment. Without fail, your team has made Sungard AS a priority.

-Stan Trella, Sungard Availability Services

Prime Power has proven to be a very dependable and consistent vendor for all of our generator needs. We have used Prime Power for many years and are extremely pleased with quality of service and the quality of their staff. Prime Power has the resources and depth to handle any size emergency power needs. I recommend them as a best of breed in the generator service business.

-Ben Davis
Matria Healthcare, LLC

We had a problem today with our ONAN Generator I am happy to report that your staff was responsive, and did a great job of diagnosing and repairing what turned out to be several problems.

-John Reidy
Reit Management and Research

It is with great pleasure I commend Prime Power’s efforts in meeting our demands during our time of need. Without question, Prime Power delivered manpower and resources to assisting us in overcoming a difficult situation.

-Tom Addington
Wellstar Health System

Prime Power's responsiveness and willingness to spend time educating me, and your consultation with Prime Power engineers regarding the maintenance of our old transfer switch was greatly appreciated. Your technical knowledge is head and shoulders above the representatives of your competition.

-Bob Vawter
Commodores Cove

Prime Power has proven to be a very dependable and consistent vendor for all of our generator needs. We have used Prime Power for many years and are extremely pleased with quality of service and the quality of their staff. Prime Power has the resources and depth to handle any size emergency power needs. I recommend them as a best of breed in the generator service business.

-Ben Davis
Matria Healthcare, LLC

Services

Automatic Transfer Switch

Healthcare Facilities Maintenance

Breaker Testing

Loadbank Testing

Switchgear

Modernization & Retrofits